We send you emails to confirm your order and to notify you when your order has shipped. Details about each one follow.
Order Confirmation Email
Soon after you place your order, we send you an order confirmation email to verify that your order has been received. In this email you can see the order details, including the date you placed your order, your Order ID, the estimated delivery date, shipping method and address, and itemized costs.
Shipping Notification with tracking information
Once we ship your order, we will send you a shipping notification email letting you know that it's on its way, along the order details listed above. In addition, the shipping notification includes tracking information (if available in your country or for the shipping method you chose).
Important: If your order is late please contact us at the links on the right (or bottom of the screen on phones) and please provide your Order ID. It will help us to assist with your inquiry quickly.