What will happen to my Boots Photo account?
You will no longer be able to access your Boots Photo account as of 13th May 2020. You will however be able to access your account on the Snapfish platform, which will contain your photos, projects and credits from your Boots Photo account. You will be able to log into Snapfish with your existing username and password as you do today. Simply accept Snapfish Terms & Conditions and Privacy Policy for access to your photos and saved creations, continuing to create photo gifts as before.
What if I ordered on Boots Photo up to 12th May?
If you have any issues with orders placed before 13th May 2020, please contact our Customer Support team for guidance.
What about my photos, projects and credits?
Any photos, existing projects, or credits on your account will still exist on the Snapfish website. Your photos are already available, however it may take up to 2 weeks from 13th May 2020 for your projects and credits to appear in your Snapfish account. Any customers who opted out of remaining on bootsphoto.com after 13th May can expect their projects and credits to be available by the beginning of June.
Can I access my previous orders?
It is possible to re-order from within your existing projects on the Snapfish website.
I forgot my password, how do I access my account?
You can reset your password here.
Please contact the Snapfish Customer Support team if you have any other questions or concerns.